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The community outreach team: A progress report

First published at the Missourian’s Transition blog. In August, I wrote to Missourian readers about what I hoped my new community outreach team would do. Now I’d like to share some of what we’re doing...

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The future of community news is bright: thoughts from Block by Block 2011

Once again, I’m coming away from Block by Block, a gathering of primarily local news startups, with dozens of innovative ideas and thought-provoking philosophies to chew on. Kudos to Michele McLellan...

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Designers as user advocates: My talk at #sndstl

I’m thrilled to be speaking this weekend at the Society for News Design annual shindig in St. Louis. My topic is a really happy marriage of the two primary focuses of my career: design and community...

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Outreach team serves democracy, along with Taylor Swift fans

First published at the Missourian’s Transition blog. On a Monday a few weeks ago, the Missourian’s community outreach team delivered a product that contributed to civic empowerment and democratic...

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From research to real life: New community outreach team builds on RJI...

This was first published on the RJI blog. I spent last year at RJI studying audience engagement — reading, talking, interviewing, writing, more reading — and ended that year motivated to put what I’d...

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Where’s the mouse? My favorite Shirkyism

Prepping for a class discussion on the powers of collaboration, I’m re-reading Clay Shirky’s Cognitive Surplus. I was struck again by a specific passage that I just might read aloud to my newsroom this...

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Q: What “works” on social media? A: That’s a bad question

** Where you see asterisks, I’ve elaborated since the original publication. I’ve had meetings with several students lately who want to work professionally in or do in-depth research on social media,...

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“Hell yes, this is advocacy journalism, and we’re doing advocacy journalism...

I just watched this archived talk from September 2013 from Ethan Zuckerman, director of MIT’s center for Civic Media. Zuckerman is smart about a lot of things. Today, I especially enjoyed the last...

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Upcoming webinar: Motivating and measuring community knowledge and action

I’m delivering a webinar for the Knight Digital Media Center next week, and I wrote this blog post introducing it. It was originally published by KDMC. If you sell shoes for a living, you have a clear...

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From idea to distribution: Teaching an expanded life cycle for a community story

This is a version of a talk I gave this morning at the Green Shoots in Journalism Education event at the Reynolds Journalism Institute. Appropriately, a lot of what we teach in journalism school is...

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Social journalism is everyone’s job

My definition of social journalism is broad. It incorporates just about anything that makes the process or product of journalism more interactive, conversational or responsive. Phone operators, 1952 /...

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Where (offline) are community conversations happening?

I’m spending a couple of days with community newspaper folks at the Reynolds Journalism Institute, and I led a discussion this afternoon about questions that make journalism more social. I threw out a...

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Beyond consumption: What do you hope news consumers will do?

When people ask what I do, I can answer a lot of different ways. Engagement, after all, means a lot of things. I found myself yesterday morning reverting to what might be my favorite description,...

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When it comes to our communities, are journalists “casual” or “hardcore” gamers?

I’m helping organize a Poynter summit on audience engagement. (It’s Aug. 29 in New York, and you should grab one of the remaining seats!) One of the panels will look at inclusion as it relates to...

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